Website Privacy Policy

What Is This Privacy Policy About?

This policy describes the types of information we may collect from you or that you may provide when you visit the website xtreme.energy and/or any of our payment, booking, apps, mobile applications or other platforms associated therewith (collectively, our "Website") and/or visit us at one of our Xtreme Energy branded locations (“Facilities”).  It also sets forth our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.  By accessing or using this Website or visiting our Facilities, you agree to this privacy policy. This policy may change from time to time (see below). Your continued use of this Website and visits to our Facilities after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

What Does This Policy Apply To?

This policy applies to information we collect at our Facilities and on the Website, in email, text, and other electronic messages between us, through mobile and desktop applications you download from, through or in connection with the Website, when you interact with our advertising and applications on third-party websites and services and when you visit one of our Facilities.

This policy does NOT apply to information collected by or through: (i) any website not operated by Company or (ii) any third party, including through any application or content (including advertising) that may link to or be accessible from the Website or present at our Facilities.

What Information Do We Collect?

We collect several types of information, including information:

  • By which you and members of your family and/or group may be personally identified, such as name, postal address, e-mail address, telephone number, street address, demographic information, birthdays and/or any other identifier by which you may be contacted online or offline ("personal information").

  • That is about you but individually does not identify you, such as your interests and preferences.

  • About your internet connection, the equipment you use to access our Website, and usage details.

  • That you may provide that we combine with your personal information, such as information about your friends and family.

  • Derived from GPS or Bluetooth technologies such as geolocation information.

  • Relating to your event guests and information related thereto.

  • Through our security cameras and CCTV systems at our Facilities, including video and audio information.

  • Through technologies that collect information about your online activities over time and across third-party websites and/or other online services (behavioral tracking); including:

    • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

    • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.

    • Web Beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How Do We Collect Information?

We collect this information:

  • Directly from you when you provide it to us.  This includes information provided at the time of registering to use our Website or Facilities, or requesting further services. We may also ask you for information when you book events or purchase bookings from us or when you report a problem.
  • Automatically as you navigate through the site or visit one of our locations. Information collected automatically may include usage details, IP addresses, geolocation.
  • Information collected through cookies, web beacons, and other tracking technologies.
  • Through video and audio monitoring at our Facilities.
  • From third parties, for example, our business partners.
How Do We Use Information?

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To provide you with notices about your account, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts, agreements and/or arrangements entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website, the Facilities or any products or services we offer or provide through it.
  • To allow you to participate in interactive features on our Website and Facilities.
  • To enhance and improve the services we provide at our Website and Facilities.
  • In any other way we may describe when you provide the information.
  • To subsidiaries, affiliates, contractors, service providers, and other third parties we use to support our business and who are obligated to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To an actual or potential buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our (or/and our subsidiaries and/or affiliates) assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets transferred.
  • To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information.
  • To assist us and you in servicing guests and invitees at birthday parties and other event(s).
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use (https://xtreme.energy/terms/englewood) and other contracts, agreements and arrangements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company and its affiliates, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • To fulfill any other purpose for which you provide such information or for which you provide consent (including as provided in this Privacy Policy).

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data.  For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

We may also disclose aggregated information about our users, and information that does not identify any individual, without restriction.

What About User Generated Content?      

You also may also submit and provide information, data and/or images to us to be published or displayed (hereinafter, "posted") at the Facilities, on publicly accessible areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Third Parties

Some services at our Facilities are performed by third parties and some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

Choices About How We Use And Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • ‍Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data or by sending us an email with your request to privacy@xtreme.energy
  • Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt-out by sending us an email with your request to privacy@xtreme.energy.
  • You may opt out of our marketing emails by clicking the “unsubscribe” link in any marketing email you receive from us. Please note that it you unsubscribe from marketing emails, you may still receive non-marketing communications from us via email, such as those about your account or ongoing business relations.
  • You may opt out of receiving text messages by texting the word “STOP” in reply to one of our text messages, or by following other unsubscribe instructions provided in the text message. We may send you one additional confirmatory message to let you know that we have received your request.
  • If you use our mobile application, you may opt out of receiving push notifications by changing the preferences or settings of your device or the mobile application.
  • You may prevent us from tracking your mobile device’s geolocation by turning off the location services on your device or modifying your location tracking preferences in your device.
  • We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
  • If you do not wish us to use your email and/or text to receive messages and notifications do not check the box entitled “I would like to subscribe for updates from Xtreme Energy” at the end of our Waiver and Release Agreement.
  • We rely on you to ensure that the personal information we maintain about you is accurate. If you believe we have incorrect information about you, please contact privacy@xtreme.energy to request that we correct your personal information.
Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. To the extent we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes To Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Children Under The Age Of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@xtreme.energy.

If you are a parent and believe we may have inadvertently collected personal information from your child through the website or mobile app, please notify us immediately by sending an email to privacy@xtreme.energy and include “Children’s Privacy” in the subject line.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: 

RARO Management LLC
157 NJ-17
Paramus, NJ 07652
Email: privacy@xtreme.energy
Phone: 888-556-7698

Note To International Users

We are committed to complying with this Privacy Policy and the data protection laws that apply to our collection and use of your Personal Information. We are located in the United States, where the laws may be different and, in some cases, less protective than the laws of other countries. By providing us with your Personal Information and using our website and mobile application, you acknowledge that your Personal Information will be transferred to and processed in the United States.